How we handle your enquiry.

When you submit an enquiry, we collect the contact details, product requirements and files you choose to provide. We use them to review your request, communicate with you and prepare product or quotation information.

Enquiries and attachments are processed through our form, email and enquiry-management providers, including AuraOS. Access is intended for staff and service providers handling your request. Do not submit unnecessary sensitive information. Before submission, a first-party session record may hold campaign tags, the first landing path and the referring page origin/path. We attach these to a submitted enquiry to understand its source. Referrer query strings are excluded; this does not use third-party advertising trackers.

Personal data is processed under the EU General Data Protection Regulation (GDPR), the UK GDPR, the Personal Information Protection Law of the People's Republic of China (PIPL), and the Personal Data Protection Law of the Kingdom of Saudi Arabia (PDPL) where applicable. We rely on legitimate interest or contract performance for enquiry handling, and on consent for any optional item below.

Personal data is processed under the EU General Data Protection Regulation (GDPR), the UK GDPR, the Personal Information Protection Law of the People's Republic of China (PIPL), and the Personal Data Protection Law of the Kingdom of Saudi Arabia (PDPL) where applicable. We rely on legitimate interest or contract performance for enquiry handling, and on consent for any optional item below.

We send first-party page-view and email-link-click events to AuraOS to measure site usage

We send first-party page-view and email-link-click events to AuraOS to measure site usage. Events include page paths and referring pages without query strings, coarse country information, and random browser and session identifiers. A browser identifier is stored in localStorage for up to one year; a session starts again after 30 minutes of inactivity. Email clicks indicate contact intent, not delivery, and do not include email message content. We do not use browser fingerprinting for these metrics. If browser storage is unavailable, visits and visitors cannot be deduplicated. Do Not Track and Global Privacy Control disable this event collection. Clearing site storage resets these identifiers. We also retain first-party sessionStorage for inquiry attribution (UTM tags, landing path and referrer), sent with a submitted inquiry.

Enquiry records are kept for up to 24 months from the last interaction for sales follow-up and audit; quotation documents are kept for up to 7 years to meet bookkeeping obligations in mainland China

Enquiry records are kept for up to 24 months from the last interaction for sales follow-up and audit; quotation documents are kept for up to 7 years to meet bookkeeping obligations in mainland China. Session-attribution records are kept in your browser only and are deleted when you clear site data or close the tab.

Enquiry data is stored with AuraOS on infrastructure that may be located outside your country of residence (for example, Singapore)

Enquiry data is stored with AuraOS on infrastructure that may be located outside your country of residence (for example, Singapore). When we send notification emails, the message is routed through Resend as our transactional email provider. We apply standard contractual safeguards and access controls to these transfers.

You may request access to, correction of, deletion of, or restriction on the processing of your enquiry data

You may request access to, correction of, deletion of, or restriction on the processing of your enquiry data. You may also withdraw consent at any time without affecting prior processing. We respond to verified requests within 30 days.

This site is intended for business enquiries and is not directed at children under 16

This site is intended for business enquiries and is not directed at children under 16. Do not submit personal data on behalf of a minor.

Contact support@lesomtech.com to request access, correction or deletion of your enquiry information. We review requests against the records and any applicable retention obligations.

For data-subject requests and supervisory-authority contact, write to support@lesomtech.com.

EU/UK residents may also lodge a complaint with their local data protection authority. PIPL applicants in mainland China may contact the Cyberspace Administration of China; Saudi residents may contact the Saudi Data & AI Authority (SDAIA).

Trademarks.

Vehicle manufacturer and model names referenced on this site (including Tesla®, BYD®, Mercedes-Benz®, Ford®, Jeep®, XPeng®, Xiaomi® and others) are the registered trademarks of their respective owners. They are used here solely to identify the vehicles customers ask about and do not imply affiliation, certification, or endorsement. A full list is maintained in our legal ledger.

Vehicle manufacturer and model names referenced on this site (including Tesla®, BYD®, Mercedes-Benz®, Ford®, Jeep®, XPeng®, Xiaomi® and others) are the registered trademarks of their respective owners. They are used here solely to identify the vehicles customers ask about and do not imply affiliation, certification, or endorsement.